microsoft office 365 business premium updates history

You can and will likely run into the scenario where you have a customer that needs monthly terms and annual terms for the same product.

I recommend using a documentation tool like IT Glue to track these dates.

Anniversary hell will now become a thing as you will have different anniversary dates for customer subscriptions.

Here are some additional considerations you will want to take a look at as well. Renewals now become more of a nightmare to manage because of these considerations. Its possible you could have many different anniversary dates across customers.

Managing Renewals => With NCE, each customer will have a unique anniversary date for their subscription.

Adjusting Existing line items => Because of the changes coming with NCE, you will likely want to close date/cancel any existing line items that you have for 365 licensing for customers so you can start fresh with the new NCE products you create as I referenced in step 1.This could mean that you move them to annual contracts for 365 licensing and have to re-add line times accordingly when you transition to NCE. Adjusting Agreements/Contracts => Because of the price discrepancies now with monthly, its likely you will begin to transition customers to annual terms.You can pay for annual monthly or do annual prepay). This is extremely important because of the rate plan differences in terms now. For this reason, you will need to create new products in PSA to capture each term you are going to support.

Product Catalog Updates => Because NCE products now have co-terms, its possible you could be selling a monthly term and an annual for the SAME product to a single customer.Lets take a look at some high level considerations: There is huge operational overhead that comes with the move not only on the transition but also how you bill out within your PSA tool. PSA tools are largely going to be in consideration for NCE changes.

Microsoft office 365 business premium updates history